Privacy Policy

Last updated: 3/23/2025

1. Introduction

Welcome to StudySnap AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Personal Information

When you register for an account, we collect information such as:

• Name
• Email address
• Authentication information via Clerk
• Billing information when you subscribe to our premium service (processed securely through Stripe)

2.2 Content Data

We collect and process data from the documents you upload, including:

• PDF files you upload
• Text extracted from these documents
• Questions you ask about these documents
• Conversation history between you and our AI assistant

2.3 Usage Information

We collect information about how you use our service:

• Log data (IP address, browser type, pages visited)
• Device information
• Feature usage patterns

3. How We Use Your Information

We use your information for the following purposes:

• Provide, maintain, and improve our services
• Process your document uploads and generate AI responses to your questions
• Process transactions and manage your subscription
• Send you service notifications and updates
• Monitor and analyze usage patterns and trends
• Protect against unauthorized access and maintain security

4. Third-Party Services

We work with trusted third-party providers to deliver our service. These include:

• Clerk: For user authentication and identity management
• Stripe: For payment processing
• OpenAI: For AI processing of document content and generation of responses
• Supabase: For secure data storage
• AWS/Cloud Services: For hosting and file storage

Each of these providers has their own privacy policy governing how they handle your data.

5. Data Storage and Security

We implement industry-standard security measures to protect your personal information and uploaded documents. Your data is stored securely on our database servers, and we use encryption for sensitive information.

The documents you upload are stored securely and are only accessed to process your specific requests and questions.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and view personal information we hold about you
• Request correction of inaccurate information
• Delete your account and associated data
• Object to certain processing of your information
• Export your data in a portable format

To exercise these rights, please contact us using the information provided at the end of this policy.

7. Children's Privacy

Our service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we might have any information from or about a child under 16, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: studysnap.ai@gmail.com